Returns & Exchanges

At DEMI+CO, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return policy on all our jewelry and fashion accessories. Items must be returned in their original, unworn condition with all packaging intact to qualify for a full refund or exchange.

1

Initiate Your Return

Log into our online returns portal with your order number and email address to select the items you wish to send back.

2

Prepare Your Package

Carefully place the items in their original DEMI+CO gift boxes and secure them in a protective mailing envelope to prevent damage during transit.

3

Ship the Items

Print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized courier location.

4

Receive Your Refund

Once our quality control team inspects your return, we will process your refund or dispatch your exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing